Address
43 Kratzke Rd, Highfields QLD 4352, Australia
This privacy policy is to provide information to you, the client, on how your personal information is collected and used within our practice, and the circumstances in which we may share it with third parties.
When you register as a patient/client of our practice, you provide consent for our Therapists and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this.
Why do we collect, use, hold and share your personal information?
Our practice will need to collect your personal information to provide healthcare services to you. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes (eg. staff training).
The information we will collect about you includes:
Our practice will collect your personal information:
We sometimes share your personal information:
Only people that need to access your information will be able to do so. Other than in the course of providing health services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.
We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.
Our practice will not use your personal information for marketing any of our goods or services directly to you without your express consent. If you do consent, you may opt-out of direct marketing at any time by notifying our practice in writing.
Your personal information may be stored at our practice in various forms. This includes paper records and electronic records.
Our practice stores all personal information securely. All computers are password protected and secure cabinets are used for paper files.
You have the right to request access to, and correction of, your personal information.
Our practice acknowledges patient/clients may request access to their health records. We require you to put this request in writing via email or letter and our practice will respond within 30 days.
Our practice will take reasonable steps to correct your personal information where the information is not accurate or up-to-date. From time-to-time, we will ask you to verify your personal information held by our practice is correct and up-to-date. You may also request that we correct or update your information, and you should make such requests in person or in writing to info@highfieldschiropractic.com.au
We take complaints and concerns regarding privacy seriously. You should express any privacy concerns you may have in writing. We will then attempt to resolve it in accordance with our resolution procedure
You may also contact the Office of the Australian Information Commissioner (OAIC). Generally the OAIC will require you to give them time to respond, before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 336 002.
A link to our Privacy Policy can be found at the bottom of our website.
www.highfieldschiropractic.com.au. Any information collected through our website or social media interactions will be stored and treated in accordance with this privacy policy.
This privacy policy will be reviewed annually to ensure it is in accordance with any changes that may occur. A notice will be placed on our website and in the clinic if any amendments are made and a copy of the new privacy policy will be available on our website or on request via email.
Contact
Quick Links
All Rights Reserved | Highfields Chiropractic
Website designed by 🐷 Little Pig Consulting 🐷